eSmart Program Delivery Advisor

Program Delivery · Melbourne, Victoria
Department Program Delivery
Employment Type Full-Time

Position Description



Position title:     eSmart Program Delivery Advisor


Team:                 Program Delivery          


Reports to:        Program Delivery Manager       


Job type:           Full Time, Ongoing      


Date:                  May 2021



About the Alannah & Madeline Foundation

The Alannah & Madeline Foundation was set up in memory of Alannah and Madeline Mikac, aged six and three, who were tragically killed with their mother and 32 others at Port Arthur, Tasmania, on 28 April 1996. In memory of his daughters, Walter Mikac and a small group of volunteers set up the Foundation with the belief that all children should have a safe and happy childhood without being subjected to violence. The then Prime Minister launched the Foundation on 30 April 1997. 

The Foundation:

  • identifies issues that adversely affect the wellbeing of children; we work to help them recover and protect them from bullying and violence
  • works across the spectrum of prevention and care to deliver state-of-the-art, evidence-based programs and products
  • works with the best minds to identify and reduce significant threats to children’s safety through innovation and partnerships
  • speaks out on the need for systemic change to build a supportive and safe society.

The Foundation also supports Dolly’s Dream, educating and empowering families and communities to prevent the devastating effects of bullying.


Our organisation is committed to child safety and our Child Safe Policy outlines our safe practices for children. 

Our values are caring, friendliness, respect, responsibility, valuing difference and including others.


Position in Context

The Alannah & Madeline Foundation offers a suite of eSmart programs to schools Australia wide, with several programs also in countries outside of Australia. The eSmart programs are a part of our Prevention in Education sector and aim to keep students safe, smart & responsible when online and keep adults informed of the latest trends and ways to empower the children and youth in their care to make informed decisions when online.

These programs consist of,

  • Online student programs; eSmart Digital Licence; eSmart Digital Licence PLUS & Media Literacy Lab.
  • Workshops for students, parents & teachers; Connect workshops; delivered face to face & virtually.

This new role will assist with the implementation of the eSmart suite of programs in Australian schools in 2021/ 2022 / 2023 and NZ schools in 2022/ 2023. This will be done by conducting workshops face to face and virtually, by picking up the phone and cold calling schools and by working with important stakeholders.


The successful candidate must have online facilitation skills, be aware of the Australian school curriculum and have their own office set up, if working from home. 

Reporting to the Program Delivery Manager, the eSmart Program Delivery Advisor is a member of the Program Delivery Team.


This role is formally based in South Melbourne but can also be conducted remotely. At the Foundation we work in a flexible way: how and where you work is discussed with each staff member based on individual circumstances and business needs.


Major Job Responsibilities


  • As part of the Foundations engagement strategy, offer eSmart Digital Licence Plus to eligible schools in Australia and New Zealand and a third APAC country.
  • Assist in the promotion and onboarding of 100,000 students in Australia in 2021/ 2022/ 2023
  • Assist in the promotion and onboarding of 20,000 students in New Zealand in 2022/ 2023.
  • Actively use telemarketing skills to ensure schools and teachers onboard and teach the Digital Licence in their schools.
  • Assist with preparation of eSmart campaigns and messaging.
  • Facilitate eSmart suite of programs both face to face and virtually using online tools such as MS Teams, Zoom and WebEx.
  • Develop strong relationships with key internal and external stakeholders and organisations.
  • Mandatory: Contributing positively to the Foundation’s culture through developing and maintaining collaborative relationships with colleagues.
  • Mandatory: Other tasks as directed by the Program Delivery manager, CEO and Senior Leadership Team.



Knowledge, Experience & Requirements


  • A qualification in teaching or facilitation (minimum Certificate IV equivalent - essential).
  • A minimum of 5 years’ experience in facilitation (preference given to the education sector).
  • Previous experience in executing projects or initiatives either in the non-profit, corporate, consulting or public sectors.
  • Ability to manage numerous projects simultaneously, with good attention to detail.
  • Ability to work autonomously on clearly defined projects, and in a small team.
  • Well-developed communication skills and maturity to relate effectively with internal and external stakeholders.
  • A current driver’s licence with willingness and ability to use own vehicle (appropriate reimbursement of expenses provided).
  • A commitment to work outside standard office hours for key events.
  • Mandatory: A Working with Children Check and police check.

Thank You

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  • Location
    Melbourne, Victoria
  • Department
    Program Delivery
  • Employment Type